Last updated: November 2024
Frosty-trek is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines our compliance measures and your rights under GDPR.
Frosty-trek acts as the data controller for personal data collected through our website and services. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with GDPR requirements.
Contact details:
Frosty-trek
42 Heritage Lane
Surry Hills, NSW 2010
Australia
Email: [email protected]
We process personal data based on one or more of the following legal grounds:
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. In complex cases or where we receive a large number of requests, this period may be extended by a further two months, in which case we will inform you.
We may ask you to verify your identity before processing your request. If your request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Our retention periods are based on business needs and legal requirements, and we regularly review and delete data that is no longer required.
If we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated "Last updated" date.